Services
Features of Small Business Telephone Numbers
If your workforce is small i.e. around 10 employees, then having a small business phone numbers should be your obvious choice. It is not only cheap to have a small business telephone number but it also has some high quality services that help you in managing your business efficiently. One of the prominent advantages of a small business telephone number is that it can also work along with a non geographic number. Thus, you can avail all the call management services of a NGN with your small business telephone number. Here are few salient services that you can have with your telephone system.
Call Logging
The call logging feature helps you in handling simultaneous calls on your number. If there is a heavy load on your telephone, especially if it’s a customer relations department, a call logging function which will allow you to monitor all incoming and outgoing calls.
Faxes
Without purchasing a separate fax number, fax machine and other related equipments, you can receive quick fax from your business partners. This service is useful especially for business for the speedy exchange of information and real-time information sharing.
VoIP
With VoIP feature, you can also make cheap internet calls over a computer network. Having a high-speed broadband connectivity helps you in making very cheap overseas calls with good voice quality services.
Conference calls
With small business telephone numbers, you can also arrange call conference call. A video conference call can also be done on it, however it is relatively expensive.
Call Routing/Re-direction
You can redirect the incoming calls to other employees who might not be present in the office premises. This ensures that you also always attend customer’s calls and increase you customer response rate.